Implementing, Supporting & Troubleshooting Windows 2000 Professional.

Cource Outline #20-214 (12 HRS)

UDI Manhattan, Inc

 

 

1.                Installation of Windows 2000 Professional.

a.     Unattended.

b.     System Preparation Tool.

c.     Windows 2000 Server –Remote Installation Services.

d.     Upgrade to Windows 2000 Professional.

e.     Apply update packs to applications.

f.       Deploy service packs

g.     Prepare computer to meet upgrade requirements.

 

2.                Implementing & Conducting administration of resources.

a.     File compession.

b.     Sharing files, folders & drives.

c.     Optimize access to files.

d.     Permissions.

e.     Access & create Web server resources.

f.       Create and Share local & Internet Printers.

g.     Create and convert file systems FAT, FAT32, NTFSv5

 

3.                Hardware & Device Driver Installation

a.     DVD CD-Roms

b.     Hard Disks

c.     Volumes

d.     Tape Drives

e.     Multiple Dispays

f.       Video Adapters

g.     Advanced Power Management

h.     Card Devices

i.        I/O devices (Printers, Scanners, Keyboards, Multimedia, Mouse, Card Readers)

j.       Digital Cameras

k.     Modems

l.        Infrared Devices

m.  USB devices

n.     Network Interface Cards

o.    Multiple Processors.

 

 

 

 

 

 

4.                System Reliability

a.     Driver signing

b.     Task Scheduler

c.     Off-line file synchronization.

 

 

5.                System performance

a.     Memory

b.     Processor

c.     Disk

d.     Network

e.     Application

f.       Hardware Profiles

g.     Diagnostics

 

6.                System Recovery

a.     Windows Backup.

b.     Safe Mode.

c.     Recovery Console.

d.     Emergency Repair Disk.

e.     Last known Good Configuration.

f.       Other recovery options.

 

7.                Desktop Environment

a.     User Profiles

b.     Multi language support

c.     Local settings

d.     Application management through Windows Installer Packages.

e.     Changes in the Desktop.

f.       Fax & Accessibility services

 

8.                Network Protocols & Services

a.     Configure TCP/IP.

b.     Dial –up RAS & Internet.

c.     VPN connections.

d.     Internet Connection Sharing.

e.     Shared resources on Microsoft Networks.

 

9.                Security.

a.     Encrypt files.

b.     Local Security Policy.

c.     Local User account audit, policies & settings.

d.     Local Groups.

e.     User rights.

f.       Local user authentication.

g.     Domain User – security configuration.